Cyber Wiser Bytes - How to grant CCIT Remote access to your computer

From Curt Russell March 15th, 2023

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Demonstrates how to access CCIT Remote Support software from: support.clemson.edu , when requested by a CCIT consultant , who provides the client with a unique 7 digit session key before software download can occur.

This software installed on the client's Windows computer will allow an IT Consultant to observe their computer screen remotely for diagnosis/troubleshooting of computer issues and to effect software repairs, installations and configurations in many cases.

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